If you encounter trouble starting Arkio after installing the PC version using the standalone installer or via the Meta or Steam stores, it's possible that some (enterprise) security settings may be blocking Arkio from launching correctly.

We've heard some users having issues with the following:

• The Unity crash handler that may come packaged with Arkio may be causing issues. To fix the issue, please locate the directory Arkio was installed in and rename the file UnityCrashHandler64.exe to UnityCrashHandler64.exe.old.
• Virus scanners or Firewalls may prevent Arkio from installing or running correctly. You can whitelist Arkio on these tools if you notice that files are being blocked, and contact us with any questions or concerns about Arkio's files and permissions.
• Windows Defender Ransomware protection can prevent Arkio from creating the correct user folders in your documents.

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Latest updates

Arkio 2.2.1 This release focuses on the AI Camera workflow, making it easier to generate high-quality results with less setup, while also delivering several workflow enhancements and interoperability fixes. AI Camera Improvements The AI Camera has received a significant update to improve both usability and outp...

Arkio 2.2 Arkio 2.2 enhances Arkio’s bidirectional plugins and introduces movable objects, cloud and workflow enhancements. Check out the following video to see what’s new for this release. 🔌 Plugin & Import Workflow Improvements Arkio 2.2 upgrades our plugin workflows for Revit, Rhino, and SketchUp, making ...

Arkio 2.1.3 Improvements: Fixed import scale for models with large extents Fixed import scale for models loaded in imperial units Fixed exports failing for some models Fixed teleport tool for touchscreens Minor bug fixes Sketchup 2026 plugin added