### Known Issues

Please [let us know](mailto:support@arkio.is) if you feel something's missing from the list, and we'll update it as we work to resolve it.

### Installation

- If you are experiencing startup or import issues, it often helps to [clear your temporary resources](https://help.arkio.is/en/help/articles/360004242278-access-and-manage-user-files) to reset Arkio or remove Arkio before installing the [latest version](/content/download/index.html) (best to back up your scenes to the Arkio Cloud, as this will remove your saved files on your device).

### UX

- Mixed Reality features are only accessible on Meta Quest hardware.
- Hands and Meta avatars are only visible on Meta Quest and Meta Horizon PC link mode.
- Some modeling features are missing or not working as expected in the 2D version of Arkio.

### Meetings

- When experiencing problems in a meeting, the host can duplicate the current scene to reload it for all participants, which will fix most issues.

### Modeling

When you encounter modeling issues in Arkio, you can undo the last operation and retry it. If you have problems loading or editing a scene you worked on, you can restore a scene from history.

- Shapes can jump around when using the move or edit tools if multiple shapes are nearby.
- Child shapes may move unexpectedly when editing the face of a parent shape.
- When moving or editing shapes, only the parent geometry is checked for collisions with other shapes.
- Possible tessellation issues cause some faces of shapes to be displayed incorrectly.
- Arkio’s primitive shapes can't intersect (for now).

### Updates

**Arkio 2.2.1** This release focuses on the AI Camera workflow, making it easier to generate high-quality results with less setup, while also delivering several workflow enhancements and interoperability fixes.

**AI Camera Improvements** The AI Camera has received a significant update to improve both usability and output.

**Arkio 2.2** Arkio 2.2 enhances Arkio’s bidirectional plugins and introduces movable objects, cloud and workflow enhancements. Check out the following video to see what’s new for this release.

**Plugin & Import Workflow Improvements** Arkio 2.2 upgrades our plugin workflows for Revit, Rhino, and SketchUp.