Graphics broken when running from PC
Help
- meta-quest
On the latest version of Arkio my graphics is completely broken, or rather the VR is broken when running from Windows 11. It more or less looks like the eyes are swapped or out of sync. In the Quest link menu everything …read more |
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3 |
57 |
Nov 2025 |
How to place my floor plan onto the workspace tabl
Help
- meta-quest,
- import-export
Hello Arkio Community
My name is Omar Rafael Pérez Gallardo, and I’m very new here — I’ve been exploring the platform for about a week now. I just wanted to take a moment to sincerely thank the developers and the entire…read more |
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1 |
39 |
Oct 2025 |
Struggling with doors, windows and floors
Help
- meta-quest
Hi everyone! I’m working on building houses in Arkio using Meta Quest 3, starting with a floor plan in 1-1 scale.
I build all the walls relatively smoothly, but when I try to insert doors and windows the problems begin.…read more |
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1 |
93 |
Jul 2025 |
Multiple room imports with the quest 3?
Help
- meta-quest,
- import-export
Hi,
I’m trying to model a few rooms in my home as i plan to remodel the house. Using the quest room import feature i can import one room at a time but i cannot see a way to import multiple rooms in a single scene …read more |
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1 |
80 |
May 2025 |
Rhino 8 export to cloud
Help
- meta-quest,
- pc,
- import-export
Hi
I am using rhino 8 and when I export my mondel to the arkio cloud the file isn’t showing up on the cloud website. What do you think is the issue. |
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4 |
80 |
Apr 2025 |
Cloud uploads not showing in groupl
Help
- meta-quest,
- import-export,
- ios
I have a new project and I wanted to use Arkio to do a layout for vendors at a park. I use the map but it doesn’t show the actual divide of how the trees separate the park space so I went online and downloaded a picture …read more |
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2 |
53 |
Mar 2025 |
Walking instead of teleporting
Help
- meta-quest
Hello,
I am new to Arkio, and I am learning the basics. So far I am loving the app but I find it dificult to move just by teleporting. I want to walk instead, not in reality but digitally. Is there a setting to change …read more |
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1 |
73 |
Feb 2025 |
Salvage objects, from a corrupted scene
Help
- meta-quest
Forgive me guys, I am a complete novice and no absolutely no knowledge on 3d tools to design etc. Naively thought I could use arkio, in my community campaign to communicate
alternative plans my local government and neig…read more |
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1 |
74 |
Jan 2025 |
Import dialog
Help
- meta-quest
When i import a OBJ file, the preview in the import dialog shows the model correctly.
However, if i place it, there is only a blank plane.
What make i wrong? The unit are correct (m, cm, mm).
Thanks, Olivier |
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1 |
42 |
Oct 2024 |
Importing .BIMX .FBX file? to use with Oculus 2
Help
- meta-quest,
- import-export
Hi,
I’m totally new to this so sorry for my probably stupid questions. However I tried to view a 3D model from my architect drawn guest house on my Oculus Quest 2. It is exported from AutoCAD as far I know and first I g…read more |
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1 |
109 |
Sep 2024 |
Best approach for simple landscaping
Help
- meta-quest
I am just getting Arkio and am very impressed by features and UX. My target usecase is to model my house / garden and experiment with changes. The one thing I am struggling to do / understand is what’s the best way to cr…read more |
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1 |
43 |
Sep 2024 |
I’m having some trouble with locking
Help
- meta-quest
I don’t appear to be able to use spatial anchors or locks of any kind - no matter the scale, passthrough or not, with a freshly modelled room, reset spatial anchors, reset everything … nothing, nada, rein!
I do however …read more |
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9 |
90 |
Sep 2024 |
Export arkio screenshots/download to Oculus2
Help
- meta-quest,
- import-export,
- mac,
- android
Dear arkio-team,
we are working in our M.A. architecture class with arkio. And we have the question how to export the screenshots from the Arkio review sessions.
We are following this link: https://support.arkio.is/hc/…read more |
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1 |
54 |
Aug 2024 |
Privacy of 3d models
Help
- meta-quest,
- pc,
- import-export
Hi,
If I upload a 3d model or scan to Arkio cloud is it stored fully private so nobody have access to it? Its about customers IP that has to be protected.
Thanks, Joerg |
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1 |
42 |
Aug 2024 |
Cross-platform synchronisation
Help
- meta-quest,
- pc,
- mac,
- ios
Hello everyone that reads this! Recently I’ve started using Arkio and can’t find a way to synchronise my scenes between Meta Quest 2, Mac and iOS. I also couldn’t find an answer on how to do it anywhere, so that’s why I’…read more |
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5 |
132 |
Aug 2024 |
Size of buildings from maps
Help
- meta-quest
Hi, I set up the map and activated the buildings. I tried to change the size of the buildings in passthrough to the real size. That does not work. why? |
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3 |
62 |
Jul 2024 |
Two point editing does not work
Help
- meta-quest
How can I choose two point editing when creating a block? It is always snapping to a rotated coordinate cross on the floor. (Is there a way to change that?)
I do not find whatˋs wrong. |
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4 |
48 |
Jul 2024 |
Documentation
Help
- meta-quest
Hi, where do I find documentation for Arkio? I only find what is possible but not exactly how to use it. Thanks, Joerg |
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2 |
44 |
Jul 2024 |
Passthrough-Photos
Help
- meta-quest
Hello, I am using an Oculus 2 and am having issues taking photos in Passthrough mode. When I take photos in Passthrough mode the existing elements in the room (from passthrough) do not show up on the camera screen or in…read more |
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3 |
280 |
Jun 2024 |
Snapping and “Default Land Mass”
Help
- meta-quest
Hi Everyone,
I’m really struggling with snapping. It seems I cannot turn off snapping for the “default land mass” provided as a starting plateau in Arkio. Can snapping be turned off so that modeled objects do not orie…read more |
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3 |
138 |
Jun 2024 |
What is this Known As…?
Help
- meta-quest
Hi Everyone,
What is this officially known as? What is the object’s/feature’s name? |
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2 |
86 |
Jun 2024 |
Locking not working
Help
- meta-quest
Hi there,
I have been having some issues with locking models when in 1:1 scale. I am working in a big room and I need my objects to lock into space because it is hard to keep rescaling it every time. It also doesn’t let…read more |
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1 |
148 |
Jun 2024 |
Importing OBJ File, can you override Axis?
Help
- meta-quest,
- import-export
post originally from Jonathan Spence
Hey there, I have exported an OBJ file from Sketchup and brought it into Arkio via the cloud, however the axis seems to have flipped. Ie the x or y axis seems to be the Z axis with…read more |
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5 |
274 |
May 2024 |
Import from Unity changes geometry
Help
- meta-quest,
- mac
Hi,
I tried to import a simple room with three walls via the Unity Plug-in and in Arkio (on Quest3) it only shows three small cubes instead of the walls. Is there anything I can do?
Thanks! |
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6 |
203 |
Apr 2024 |
Locking the build plate and .OBJ file import
Help
- meta-quest,
- import-export
Hi
How do I lock the build plate into position so that it doesn’t move every time a remove the headset ?
Also, is it possible to import O.BJ files that keep their colours when imported?
Thank you. |
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3 |
142 |
Apr 2024 |
Quest vr walk through
Help
- meta-quest
post originally from Drew Monahan
Love this app. I am trying to physically walk a whole floor instead of teleporting and the model opacity drops to 25% ish. I tried turning off the boundary and locking my position. Is…read more |
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1 |
170 |
Apr 2024 |
Lock model view in AR seems buggy
Help
- meta-quest
post originally from Aaron Nordstrom
We are working with viewing our models in AR. I have a few questions.
I know you can ‘lock’ the movement of the model by using the lock icon on your left wrist. Every now and th…read more |
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3 |
154 |
Apr 2024 |
What are these cyan cylinders?
Help
- meta-quest
post originally from Qwert
What are these cyan cylinders that floating around, and how can I remove them? My moving pointer is snapped on them, so it’s difficult to move around them. |
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1 |
103 |
Apr 2024 |