# Top topics in Help

Need some help with Arkio? You’ve come to the right place!

## All time

| Topic | Posters | Replies | Views | Activity |
| --- | --- | --- | --- | --- |
| [Installed 1.9 and now it crashes on launch](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244)<br>- [pc](https://community.arkio.is/tag/pc/20)<br>[Anyone else having issues with 1.9? I go to launch it and it brings up the black screen to start and then just crashes. Log data says: Error: 2024-09-30T14:06:59 3.396 [XRBootstrap] You are NOT entitled to use this…read more](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244) |  | [11](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244/1) | 111 | [Oct 2024](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244/12) |
| [I’m having some trouble with locking](https://community.arkio.is/t/im-having-some-trouble-with-locking/229)<br>- [meta-quest](https://community.arkio.is/tag/meta-quest/16)<br>[I don’t appear to be able to use spatial anchors or locks of any kind - no matter the scale, passthrough or not, with a freshly modelled room, reset spatial anchors, reset everything … nothing, nada, rein! I do however …read more](https://community.arkio.is/t/im-having-some-trouble-with-locking/229) |  | [9](https://community.arkio.is/t/im-having-some-trouble-with-locking/229/1) | 101 | [Sep 2024](https://community.arkio.is/t/im-having-some-trouble-with-locking/229/10) |
| [Creating 3d worlds for Unity VRChat](https://community.arkio.is/t/creating-3d-worlds-for-unity-vrchat/120)<br>- [pc](https://community.arkio.is/tag/pc/20),<br>- [import-export](https://community.arkio.is/tag/import-export/2),<br>- [android](https://community.arkio.is/tag/android/18)<br>[Hey there just seeing if anyone has come up with anything to help with the compiling errors you get when trying to upload for a game with a backbone of unity. Like vrchat seems to me that the scripts that arkio uses inte…read more](https://community.arkio.is/t/creating-3d-worlds-for-unity-vrchat/120) |  | [8](https://community.arkio.is/t/creating-3d-worlds-for-unity-vrchat/120/1) | 243 | [Jun 2024](https://community.arkio.is/t/creating-3d-worlds-for-unity-vrchat/120/9) |
| [Locking not working](https://community.arkio.is/t/locking-not-working/114)<br>- [meta-quest](https://community.arkio.is/tag/meta-quest/16)<br>[Hi there, I have been having some issues with locking models when in 1:1 scale. I am working in a big room and I need my objects to lock into space because it is hard to keep rescaling it every time. It also doesn’t let…read more](https://community.arkio.is/t/locking-not-working/114) |  | [1](https://community.arkio.is/t/locking-not-working/114/1) | 151 | [Jun 2024](https://community.arkio.is/t/locking-not-working/114/2) |
| [Baked Map from Unity](https://community.arkio.is/t/baked-map-from-unity/66)<br>- [pc](https://community.arkio.is/tag/pc/20),<br>- [import-export](https://community.arkio.is/tag/import-export/2)<br>[post originally from 3desart Hello, I’m loving Arkio! I have a doubt: When I import a scene from Unity it comes without the Baked map! the textures come without the shadows created in …read more](https://community.arkio.is/t/baked-map-from-unity/66) |  | [1](https://community.arkio.is/t/baked-map-from-unity/66/1) | 134 | [Apr 2024](https://community.arkio.is/t/baked-map-from-unity/66/2) |
| [Cross-platform synchronisation](https://community.arkio.is/t/cross-platform-synchronisation/175)<br>- [meta-quest](https://community.arkio.is/tag/meta-quest/16),<br>- [pc](https://community.arkio.is/tag/pc/20),<br>- [mac](https://community.arkio.is/tag/mac/19),<br>- [ios](https://community.arkio.is/tag/ios/17)<br>[Hello everyone that reads this! Recently I’ve started using Arkio and can’t find a way to synchronise my scenes between Meta Quest 2, Mac and iOS. I also couldn’t find an answer on how to do it anywhere, so that’s why I’…read more](https://community.arkio.is/t/cross-platform-synchronisation/175) |  | [5](https://community.arkio.is/t/cross-platform-synchronisation/175/1) | 139 | [Aug 2024](https://community.arkio.is/t/cross-platform-synchronisation/175/6) |
| [Passthrough-Photos](https://community.arkio.is/t/passthrough-photos/162)<br>- [meta-quest](https://community.arkio.is/tag/meta-quest/16)<br>[Hello, I am using an Oculus 2 and am having issues taking photos in Passthrough mode. When I take photos in Passthrough mode the existing elements in the room (from passthrough) do not show up on the camera screen or in…read more](https://community.arkio.is/t/passthrough-photos/162) |  | [3](https://community.arkio.is/t/passthrough-photos/162/1) | 286 | [Jun 2024](https://community.arkio.is/t/passthrough-photos/162/4) |
| [Import from Unity changes geometry](https://community.arkio.is/t/import-from-unity-changes-geometry/76)<br>- [meta-quest](https://community.arkio.is/tag/meta-quest/16),<br>- [mac](https://community.arkio.is/tag/mac/19)<br>[Hi, I tried to import a simple room with three walls via the Unity Plug-in and in Arkio (on Quest3) it only shows three small cubes instead of the walls. Is there anything I can do? Thanks!](https://community.arkio.is/t/import-from-unity-changes-geometry/76) |  | [6](https://community.arkio.is/t/import-from-unity-changes-geometry/76/1) | 211 | [Apr 2024](https://community.arkio.is/t/import-from-unity-changes-geometry/76/8) |
| [Unable to change the value when editing a side](https://community.arkio.is/t/unable-to-change-the-value-when-editing-a-side/59)<br>- [mac](https://community.arkio.is/tag/mac/19)<br>[post from Henk Kraal When using Arkio on Mac I cannot change the size of a side to something specific. In VR you edit the side, click on the current size and a head-up numpad appears which you can use to input the cor…read more](https://community.arkio.is/t/unable-to-change-the-value-when-editing-a-side/59) |  | [1](https://community.arkio.is/t/unable-to-change-the-value-when-editing-a-side/59/1) | 117 | [Apr 2024](https://community.arkio.is/t/unable-to-change-the-value-when-editing-a-side/59/2) |
| [What is this Known As…?](https://community.arkio.is/t/what-is-this-known-as/142)<br>- [meta-quest](https://community.arkio.is/tag/meta-quest/16)<br>[Hi Everyone, What is this officially known as? What is the object’s/feature’s name?](https://community.arkio.is/t/what-is-this-known-as/142) |  | [2](https://community.arkio.is/t/what-is-this-known-as/142/1) | 90 | [Jun 2024](https://community.arkio.is/t/what-is-this-known-as/142/3) |
| [Importing OBJ File, can you override Axis?](https://community.arkio.is/t/importing-obj-file-can-you-override-axis/64)<br>- [meta-quest](https://community.arkio.is/tag/meta-quest/16),<br>- [import-export](https://community.arkio.is/tag/import-export/2)<br>[post originally from Jonathan Spence Hey there, I have exported an OBJ file from Sketchup and brought it into Arkio via the cloud, however the axis seems to have flipped. Ie the x or y axis seems to be the Z axis with…read more](https://community.arkio.is/t/importing-obj-file-can-you-override-axis/64) |  | [5](https://community.arkio.is/t/importing-obj-file-can-you-override-axis/64/1) | 282 | [May 2024](https://community.arkio.is/t/importing-obj-file-can-you-override-axis/64/6) |
| [Walking instead of teleporting](https://community.arkio.is/t/walking-instead-of-teleporting/314)<br>- [meta-quest](https://community.arkio.is/tag/meta-quest/16)<br>[Hello, I am new to Arkio, and I am learning the basics. So far I am loving the app but I find it difficu | | | | |