# Latest topics in Help
Need some help with Arkio? You’ve come to the right place!
| Topic | Posters | Replies | Views | Activity |
| --- | --- | --- | --- | --- |
| [About the Help category](https://community.arkio.is/t/about-the-help-category/33)
[Need some help with Arkio? You’ve come to the right place! | | [0](https://community.arkio.is/t/about-the-help-category/33/1) | 78 | [Apr 2024](https://community.arkio.is/t/about-the-help-category/33/1) |
| [Textures from unity to arkio](https://community.arkio.is/t/textures-from-unity-to-arkio/450)
- [pc](https://community.arkio.is/tag/pc/20)
[Hy, I have a question about the export from unity to Arkio. In fact when I export my map with the textures from unity, it seems that they don’t appear on Arkio as the walls are all white. Is there something I didn’t …read more](https://community.arkio.is/t/textures-from-unity-to-arkio/450) | | [1](https://community.arkio.is/t/textures-from-unity-to-arkio/450/1) | 56 | [Nov 2025](https://community.arkio.is/t/textures-from-unity-to-arkio/450/2) |
| [Graphics broken when running from PC](https://community.arkio.is/t/graphics-broken-when-running-from-pc/449)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[On the latest version of Arkio my graphics is completely broken, or rather the VR is broken when running from Windows 11. It more or less looks like the eyes are swapped or out of sync. In the Quest link menu everything …read more](https://community.arkio.is/t/graphics-broken-when-running-from-pc/449) | | [3](https://community.arkio.is/t/graphics-broken-when-running-from-pc/449/1) | 62 | [Nov 2025](https://community.arkio.is/t/graphics-broken-when-running-from-pc/449/4) |
| [How to place my floor plan onto the workspace tab](https://community.arkio.is/t/how-to-place-my-floor-plan-onto-the-workspace-tabl/444)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16),
- [import-export](https://community.arkio.is/tag/import-export/2)
[Hello Arkio Community
My name is Omar Rafael Pérez Gallardo, and I’m very new here — I’ve been exploring the platform for about a week now. I just wanted to take a moment to sincerely thank the developers and the entire…read more](https://community.arkio.is/t/how-to-place-my-floor-plan-onto-the-workspace-tabl/444) | | [1](https://community.arkio.is/t/how-to-place-my-floor-plan-onto-the-workspace-tabl/444/1) | 39 | [Oct 2025](https://community.arkio.is/t/how-to-place-my-floor-plan-onto-the-workspace-tabl/444/2) |
| [I get error when I try to Revit -> Arkio -> Unity](https://community.arkio.is/t/i-get-error-when-i-try-to-revit-arkio-unity/443)
- [pc](https://community.arkio.is/tag/pc/20)
[Hi Arkio Team, I’m new and want to test the software.
Currently the following Problem is happend.
I opened a Revit and exported it to Arkio. Then in Arkio I exported file to Unity. When I use the Arkio Unity Plugin to …read more](https://community.arkio.is/t/i-get-error-when-i-try-to-revit-arkio-unity/443) | | [1](https://community.arkio.is/t/i-get-error-when-i-try-to-revit-arkio-unity/443/1) | 40 | [Sep 2025](https://community.arkio.is/t/i-get-error-when-i-try-to-revit-arkio-unity/443/2) |
| [Struggling with doors, windows and floors](https://community.arkio.is/t/struggling-with-doors-windows-and-floors/437)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[Hi everyone! I’m working on building houses in Arkio using Meta Quest 3, starting with a floor plan in 1-1 scale.
I build all the walls relatively smoothly, but when I try to insert doors and windows the problems begin.…read more](https://community.arkio.is/t/struggling-with-doors-windows-and-floors/437) | | [1](https://community.arkio.is/t/struggling-with-doors-windows-and-floors/437/1) | 98 | [Jul 2025](https://community.arkio.is/t/struggling-with-doors-windows-and-floors/437/2) |
| [Multiple room imports with the quest 3?](https://community.arkio.is/t/multiple-room-imports-with-the-quest-3/428)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16),
- [import-export](https://community.arkio.is/tag/import-export/2)
[Hi,
I’m trying to model a few rooms in my home as I plan to remodel the house. Using the quest room import feature I can import one room at a time but I cannot see a way to import multiple rooms in a single scene …read more](https://community.arkio.is/t/multiple-room-imports-with-the-quest-3/428) | | [1](https://community.arkio.is/t/multiple-room-imports-with-the-quest-3/428/1) | 84 | [May 2025](https://community.arkio.is/t/multiple-room-imports-with-the-quest-3/428/2) |
| [Rhino 8 export to cloud](https://community.arkio.is/t/rhino-8-export-to-cloud/408)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16),
- [pc](https://community.arkio.is/tag/pc/20),
- [import-export](https://community.arkio.is/tag/import-export/2)
[Hi
I am using rhino 8 and when I export my model to the arkio cloud the file isn’t showing up on the cloud website. What do you think is the issue.](https://community.arkio.is/t/rhino-8-export-to-cloud/408) | | [4](https://community.arkio.is/t/rhino-8-export-to-cloud/408/1) | 83 | [Apr 2025](https://community.arkio.is/t/rhino-8-export-to-cloud/408/5) |
| [Cloud uploads not showing in group](https://community.arkio.is/t/cloud-uploads-not-showing-in-groupl/384)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16),
- [import-export](https://community.arkio.is/tag/import-export/2),
- [ios](https://community.arkio.is/tag/ios/17)
[I have a new project and I wanted to use Arkio to do a layout for vendors at a park. I use the map but it doesn’t show the actual divide of how the trees separate the park space so I went online and downloaded a picture …read more](https://community.arkio.is/t/cloud-uploads-not-showing-in-groupl/384) | | [2](https://community.arkio.is/t/cloud-uploads-not-showing-in-groupl/384/1) | 56 | [Mar 2025](https://community.arkio.is/t/cloud-uploads-not-showing-in-groupl/384/3) |
| [Walking instead of teleporting](https://community.arkio.is/t/walking-instead-of-teleporting/314)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[Hello,
I am new to Arkio, and I am learning the basics. So far I am loving the app but I find it difficult to move just by teleporting. I want to walk instead, not in reality but digitally. Is there a setting to change …read more](https://community.arkio.is/t/walking-instead-of-teleporting/314) | | [1](https://community.arkio.is/t/walking-instead-of-teleporting/314/1) | 76 | [Feb 2025](https://community.arkio.is/t/walking-instead-of-teleporting/314/2) |
| [Salvage objects, from a corrupted scene](https://community.arkio.is/t/salvage-objects-from-a-corrupted-scene/324)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[Forgive me guys, I am a complete novice and no absolutely no knowledge on 3d tools to design etc. Naively thought I could use arkio, in my community campaign to communicate
alternative plans my local government and neigh…read more](https://community.arkio.is/t/salvage-objects-from-a-corrupted-scene/324) | | [1](https://community.arkio.is/t/salvage-objects-from-a-corrupted-scene/324/1) | 78 | [Jan 2025](https://community.arkio.is/t/salvage-objects-from-a-corrupted-scene/324/2) |
| [Import models from Chief Architect](https://community.arkio.is/t/import-models-from-chief-architect/325)
[We recently got a question from a user if it is possible to import models from Chief Architect into Arkio on the Quest 3.
Depending on your software export capabilities models can be loaded to Arkio directly or via an i…read more](https://community.arkio.is/t/import-models-from-chief-architect/325) | | [0](https://community.arkio.is/t/import-models-from-chief-architect/325/1) | 88 | [Jan 2025](https://community.arkio.is/t/import-models-from-chief-architect/325/1) |
| [Converting arkio to revit 2025](https://community.arkio.is/t/converting-arkio-to-revit-2025/304)
- [pc](https://community.arkio.is/tag/pc/20),
- [import-export](https://community.arkio.is/tag/import-export/2)
[Hi… I am currently using revit 2025 and I manage to import revit to arkio. But the 1st attempt to import arkio to revit doesn’t open and the 2nd one didn’t create any file at all. I am currently using educational version…read more](https://community.arkio.is/t/converting-arkio-to-revit-2025/304) | | [1](https://community.arkio.is/t/converting-arkio-to-revit-2025/304/1) | 71 | [Dec 2024](https://community.arkio.is/t/converting-arkio-to-revit-2025/304/2) |
| [Arkio on 3d, walkthrough floors & above design](https://community.arkio.is/t/arkio-on-3d-walkthrough-floors-above-design/300)
[Hi…I’ve been trying to find videos about the walkthroughs. Like I want to import a 3d from revit that I created a walkthrough I don’t know if arkio can do the same as walking from 1st to 2nd floor via stairs.
Has anyone…read more](https://community.arkio.is/t/arkio-on-3d-walkthrough-floors-above-design/300) | | [1](https://community.arkio.is/t/arkio-on-3d-walkthrough-floors-above-design/300/1) | 53 | [Nov 2024](https://community.arkio.is/t/arkio-on-3d-walkthrough-floors-above-design/300/2) |
| [Trouble importing Revit model into Arkio](https://community.arkio.is/t/trouble-importing-revit-model-into-arkio/295)
[Hello,
So I am currently attempting to import a revit model into arkio and so far I’ve been successful in bringing it into Arkio on my desktop but I have not been able to import the revit model into arkio on my Meta Ques…read more](https://community.arkio.is/t/trouble-importing-revit-model-into-arkio/295) | | [1](https://community.arkio.is/t/trouble-importing-revit-model-into-arkio/295/1) | 52 | [Nov 2024](https://community.arkio.is/t/trouble-importing-revit-model-into-arkio/295/2) |
| [Import dialog](https://community.arkio.is/t/import-dialog/263)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[When I import a OBJ file, the preview in the import dialog shows the model correctly.
However, if I place it, there is only a blank plane.
What make I wrong? The unit are correct (m, cm, mm).
Thanks, Olivier](https://community.arkio.is/t/import-dialog/263) | | [1](https://community.arkio.is/t/import-dialog/263/1) | 47 | [Oct 2024](https://community.arkio.is/t/import-dialog/263/2) |
| [AutoCAD to Arkio units issues](https://community.arkio.is/t/autocad-to-arkio-units-issues/259)
- [pc](https://community.arkio.is/tag/pc/20),
- [import-export](https://community.arkio.is/tag/import-export/2)
[I am having issues getting my AutoCAD based 3d bard design to scale into Arkio properly. I am modeling with architectural units in AutoCAD. So I can import an OBJ into Arkio, I import the DWG in 3DS Max, set units to inc…read more](https://community.arkio.is/t/autocad-to-arkio-units-issues/259) | | [4](https://community.arkio.is/t/autocad-to-arkio-units-issues/259/1) | 88 | [Oct 2024](https://community.arkio.is/t/autocad-to-arkio-units-issues/259/5) |
| [Installed 1.9 and now it crashes on launch](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244)
- [pc](https://community.arkio.is/tag/pc/20)
[Anyone else having issues with 1.9? I go to launch it and it brings up the black screen to start and then just crashes.
Log data says:
Error: 2024-09-30T14:06:59 3.396
[XRBootstrap] You are NOT entitled to use this…read more](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244) | | [11](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244/1) | 98 | [Oct 2024](https://community.arkio.is/t/installed-1-9-and-now-it-crashes-on-launch/244/12) |
| [Importing .BIMX .FBX file? to use with Oculus 2](https://community.arkio.is/t/importing-bimx-fbx-file-to-use-with-oculus-2/237)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16),
- [import-export](https://community.arkio.is/tag/import-export/2)
[Hi,
I’m totally new to this so sorry for my probably stupid questions. However I tried to view a 3D model from my architect-drawn guest house on my Oculus Quest 2. It is exported from AutoCAD as far I know and first I g…read more](https://community.arkio.is/t/importing-bimx-fbx-file-to-use-with-oculus-2/237) | | [1](https://community.arkio.is/t/importing-bimx-fbx-file-to-use-with-oculus-2/237/1) | 113 | [Sep 2024](https://community.arkio.is/t/importing-bimx-fbx-file-to-use-with-oculus-2/237/2) |
| [Best approach for simple landscaping](https://community.arkio.is/t/best-approach-for-simple-landscaping/234)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[I am just getting Arkio and am very impressed by features and UX. My target use-case is to model my house / garden and experiment with changes. The one thing I am struggling to do / understand is what’s the best way to cr…read more](https://community.arkio.is/t/best-approach-for-simple-landscaping/234) | | [1](https://community.arkio.is/t/best-approach-for-simple-landscaping/234/1) | 46 | [Sep 2024](https://community.arkio.is/t/best-approach-for-simple-landscaping/234/2) |
| [I’m having some trouble with locking](https://community.arkio.is/t/im-having-some-trouble-with-locking/229)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[I don’t appear to be able to use spatial anchors or locks of any kind - no matter the scale, passthrough or not, with a freshly modeled room, reset spatial anchors, reset everything… nothing, nada, rein!
I do however …read more](https://community.arkio.is/t/im-having-some-trouble-with-locking/229) | | [9](https://community.arkio.is/t/im-having-some-trouble-with-locking/229/1) | 91 | [Sep 2024](https://community.arkio.is/t/im-having-some-trouble-with-locking/229/10) |
| [Export arkio screenshots/download to Oculus2](https://community.arkio.is/t/export-arkio-screenshots-download-to-oculus2/216)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16),
- [import-export](https://community.arkio.is/tag/import-export/2),
- [mac](https://community.arkio.is/tag/mac/19),
- [android](https://community.arkio.is/tag/android/18)
[Dear arkio-team,
we are working in our M.A. architecture class with arkio. And we have the question how to export the screenshots from the Arkio review sessions.
We are following this link: https://support.arkio.is/hc/…read more](https://community.arkio.is/t/export-arkio-screenshots-download-to-oculus2/216) | | [1](https://community.arkio.is/t/export-arkio-screenshots-download-to-oculus2/216/1) | 57 | [Aug 2024](https://community.arkio.is/t/export-arkio-screenshots-download-to-oculus2/216/2) |
| [Privacy of 3d models](https://community.arkio.is/t/privacy-of-3d-models/212)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16),
- [pc](https://community.arkio.is/tag/pc/20),
- [import-export](https://community.arkio.is/tag/import-export/2)
[Hi,
If I upload a 3D model or scan to Arkio cloud is it stored fully private so nobody have access to it? Its about customers IP that has to be protected.
Thanks, Joerg](https://community.arkio.is/t/privacy-of-3d-models/212) | | [1](https://community.arkio.is/t/privacy-of-3d-models/212/1) | 46 | [Aug 2024](https://community.arkio.is/t/privacy-of-3d-models/212/2) |
| [Cross-platform synchronisation](https://community.arkio.is/t/cross-platform-synchronisation/175)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16),
- [pc](https://community.arkio.is/tag/pc/20),
- [mac](https://community.arkio.is/tag/mac/19),
- [ios](https://community.arkio.is/tag/ios/17)
[Hello everyone that reads this! Recently I’ve started using Arkio and can’t find a way to synchronize my scenes between Meta Quest 2, Mac and iOS. I also couldn’t find an answer on how to do it anywhere, so that’s why I’…read more](https://community.arkio.is/t/cross-platform-synchronisation/175) | | [5](https://community.arkio.is/t/cross-platform-synchronisation/175/1) | 136 | [Aug 2024](https://community.arkio.is/t/cross-platform-synchronisation/175/6) |
| [Size of buildings from maps](https://community.arkio.is/t/size-of-buildings-from-maps/196)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[Hi, I set up the map and activated the buildings. I tried to change the size of the buildings in passthrough to the real size. That does not work. why?](https://community.arkio.is/t/size-of-buildings-from-maps/196) | | [3](https://community.arkio.is/t/size-of-buildings-from-maps/196/1) | 66 | [Jul 2024](https://community.arkio.is/t/size-of-buildings-from-maps/196/4) |
| [Two point editing does not work](https://community.arkio.is/t/two-point-editing-does-not-work/197)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[How can I choose two point editing when creating a block? It is always snapping to a rotated coordinate cross on the floor. (Is there a way to change that?)
I do not find what’s wrong.](https://community.arkio.is/t/two-point-editing-does-not-work/197) | | [4](https://community.arkio.is/t/two-point-editing-does-not-work/197/1) | 52 | [Jul 2024](https://community.arkio.is/t/two-point-editing-does-not-work/197/5) |
| [Documentation](https://community.arkio.is/t/documentation/198)
- [meta-quest](https://community.arkio.is/tag/meta-quest/16)
[Hi, where do I find documentation for Arkio? I only find what is possible but not exactly how to use it. Thanks, Joerg](https://community.arkio.is/t/documentation/198) | | [2](https://community.arkio.is/t/documentation/198/1) | 47 | [Jul 2024](https://community.arkio.is/t/documentation/198/3) |
| [How to clear out imported assets from Arkio](https://community.arkio.is/t/how-to-clear-out-imported-assets-from-arkio/189)
- [pc](https://community.arkio.is/tag/pc/20)
[I’m trying to clear out my library of imported OBJs so I can populate with different models for a new project. I removed all the files from Documents>Arkio>Imports>Models, but Arkio still has them in the Create tool and …read more](https://community.arkio.is/t/how-to-clear-out-imported-assets-from-arkio/189) | | [2](https://community.arkio.is/t/how-to-clear-out-imported-assets-from-arkio/189/1) | 68 | [Jul 2024](https://community.arkio.is/t/how-to-clear-out-imported-assets-from-arkio/189/3) |